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Privacy Policy

1. Introduction

Ones & 2s ("we", "our", or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and share your personal data when you access or use the Ones & 2s platform (the Platform) and related services.

By using the Platform, you agree to the collection and use of your personal data in accordance with this Privacy Policy.

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

2. Eligibility and Children’s Data

The Platform is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children. If you believe that we have collected such data, please contact us and we will take appropriate steps to delete it.

3. What Personal Data We Collect

We collect personal data necessary to provide and improve our services. This may include:

Identity Data

  • Name
  • Username or account identifier

Contact Data

  • Email address
  • Phone number

Verification Data

  • Serial number information
  • Unique identifiers used for ownership verification

Transaction Data

  • Records of Listings, purchases, sales, bids, and payment activity

Financial Data

  • Payment-related information required to process transactions

Technical Data

  • IP address
  • Device type
  • Browser type and version
  • Operating system

Usage Data

  • Information about how you use the Platform

Communication Data

  • Records of communications with us

We may also collect aggregated or anonymised data that does not identify you.

4. How We Collect Your Data

We collect personal data in the following ways:

  • Directly from you when you register, create Listings, or complete Transactions
  • When you communicate with us or request support
  • Automatically through your use of the Platform, including cookies and similar technologies
  • From third parties where necessary to provide services, including verification partners

Providing certain data is necessary to use the Platform. Failure to provide such data may limit your ability to access certain features.

5. How We Use Your Data

We use your personal data for the following purposes:

  • To operate and maintain the Platform
  • To facilitate Transactions between Buyers and Sellers
  • To verify ownership of Listings, including through third-party verification
  • To process payments and manage accounts
  • To communicate with you regarding Transactions, support, and service updates
  • To improve the Platform and develop new features
  • To detect and prevent fraud and misuse
  • To comply with legal and regulatory obligations

6. Legal Basis for Processing

We process your personal data on the following bases:

  • Performance of a contract with you
  • Compliance with legal obligations
  • Legitimate interests, including fraud prevention and platform improvement
  • Your consent, where applicable

You may withdraw consent at any time where processing is based on consent.

7. Data Sharing

We do not sell your personal data.

We may share your data in the following circumstances:

Verification Partners

  • Including Hill Helicopters Limited, for the purpose of confirming ownership of Listings
  • Shared data may include serial numbers and unique identifiers

Service Providers

  • Payment processors
  • Hosting providers
  • Analytics providers
  • Customer support tools

Business Transfers

  • In connection with a merger, acquisition, or sale of assets

Legal Requirements

  • Where required by law or to protect rights, safety, or prevent fraud

All third parties are required to process your data securely and only for specified purposes.

8. International Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction.

Where such transfers occur, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

Typical retention periods include:

  • Account data: retained while your account is active
  • Transaction data: retained for up to five (5) years
  • Technical and usage data: retained for up to twelve (12) months
  • Marketing data: retained until you withdraw consent

We may retain data longer where required for legal or regulatory purposes.

Where possible, data will be anonymised or securely deleted after the retention period.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

These may include:

  • Encryption
  • Secure servers
  • Access controls

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve functionality and user experience
  • Analyse usage of the Platform
  • Support performance and security

You can control cookie settings through your browser. Disabling cookies may affect functionality.

12. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

To exercise your rights, please contact us using the details below

13. Marketing and Communications

We may send you service-related communications and, where permitted, marketing communications.

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be effective upon posting on the Platform. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.

15. Contact

If you have any questions about this Privacy Policy or your personal data, please contact: admin@1s2s.io